Please note that processing and delivery times may increase when there is especially heavy demand (for example, in the run up to Christmas).
All delivery times stated are subject to stock availability. No order is shipped unless we have received cleared payment for all goods, postage and packaging.
The United Kingdom, the Isle of Wight, Highlands & Islands, Scilly Isles and the Isle of Man
Standard delivery items will be delivered within 3-5 business days of despatch: Free
Express delivery items will be delivered within 1-3 business days of despatch: £7.95.
We are unable to process orders to PO Box addresses (except BFPO addresses).
Non-delivery and non-collection
If it has been more than 5 working days UK/Europe or 10 working days International from the delivery due date and you have not received your order, please email , quoting your order number.
Delivery normally takes 3-8 business days from despatch: £14-£34 (dependent on service selected at checkout).
Rest of the World
Delivery normally takes 4-10 business days from despatch: £18-£50 (dependent area and service selected at checkout).
There are restrictions on delivering some products to some international destinations. Please check your country’s import restrictions and requirements before placing an order. You will be responsible for payment of all customs duties, taxes or fees imposed by your country. We cannot estimate the cost of Customs fees before shipping to you.
Any orders returned to us due to your country’s import restrictions/regulations or non-payment of duties, taxes and/or customs fees will be subject to the original shipping charge and any return shipping charged by the carrier.
If your package is returned to Bare Faced Skin as unclaimed, you will be required to pay the postage/shipping fees to have it delivered back to you.